SHIPPING POLICY — SWAJ. STORE

 

1. Shipping and Delivery

At Swaj. Store, we aim to provide a smooth and reliable delivery experience for our customers in the United Arab Emirates (UAE).

• Estimated Delivery Time: Within 5 business days of order confirmation.

• Shipping Destination: United Arab Emirates.

• Order Processing: Orders are processed after confirmation and verification.

• Tracking Information: Where available, tracking details will be shared with customers once the order has been dispatched.

2. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any additional delivery fees will be communicated clearly before the order is placed.

3. Order Processing

Orders are processed during normal business days. Processing times may vary depending on product availability and supplier arrangements.

Customers may be contacted to verify order details or delivery information when necessary.

4. Delivery Delays

We aim to deliver orders within 5 business days. However, delays may occasionally occur due to courier issues, customs clearance, weather conditions, public holidays, or other circumstances beyond our control.

If we become aware of a significant delay, we will make reasonable efforts to inform affected customers.

5. International Shipping and Customs

Some products may be sourced from international suppliers. Where applicable, international shipping and customs processing may affect delivery times.

Any applicable customs duties, taxes, or additional charges will be handled and disclosed in accordance with applicable laws.

6. Incorrect Delivery Information

Customers are responsible for providing accurate shipping details, including their name, phone number, and delivery address.

Please contact us as soon as possible if you notice an error in your delivery information. Changes cannot be guaranteed after an order has been dispatched.

7. Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected delivery period, please contact us. We will review the issue and coordinate with the relevant supplier or delivery provider to determine the appropriate next steps.

8. Contact Us

For shipping questions or delivery assistance, contact:

Store Name: Swaj. Store
Email: crazysumit4567@gmail.com
Location: United Arab Emirates

We appreciate your trust in Swaj. Store and thank you for shopping with us.